Dynamic Response Concepts (DRC) is a full service agency offering Call Center Services, Product Fulfillment, Reader Inquiry Services and Sweepstakes and Survey Management. We provide our clients with cost-effective customized programs to meet their unique business needs.

Call Center Services

• Inbound Order Processing & Customer Service
• Inbound & Outbound Services
• Sweepstake & Survey Management
• Catalogs & Product Order Processing
• Customer Literature Requests
• Upsell Programs

Reader Inquiry Services

• Advertiser Information Requests
• Catalog Requests
• Travel Sections
• Data Entry & Processing
• Catalogs & Product Order Processing
• Online Integration/Reporting
• Product Warranty Registration

Product & Literature Fulfillment

• Event Ticket Sales & Fulfillment
• Product Samples
• Premium Items
• Brochures & Sales Kit Fulfillment
• Online Integration

Sweepstakes & Survey Management

• Management
• Sweepstake Processing
• Consumer Surveys
• Customer Satisfaction Surveys
• Online Entries