Reader Inquiry Service
Dynamic Response Concepts (DRC) has been processing customer inquiries for a diverse group of publications and manufacturers for more than 30 years. DRC processes inquiries for travel promotions, reader service sections, catalogs, product samplings and special offers. Additionally, DRC processes consumer requests for informational literature and services as advertised in many of the country’s leading publications and newspapers.
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Response Options
Client Specific Toll-Free Phone & Fax Numbers
Business Reply Cards
Online Real-Time Response Options
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Consumer Payment Options
Check
Money Orders
Credit Cards
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Lead Generation Reporting Options
Diskette
E-Mail & FTP
Pressure Sensitive Labels
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Subscription Sales & Services
New & Renewal Subscription
Subscription Renewal Surveys
Customer Service
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Reports
Promotion-to-Date recaps for each advertiser and product
Weekly promotion activity reports
Weekly summary activity for advertisers
Quarterly Year vs. Year Comparison Report
Custom report formatting
Complete financial reporting
Many reports available via both hard copy and online
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